The data we collect
Frequently collected data may include:
Your name, address and telephone number
Electronic contact details like your email address
Information to enable us to check and verify your identity such as: passport, driving licence, utility bill, date of birth, national identity card
Information relating to the matter in which you seek our advice on
Data we may also request:
Your National Insurance Number
Your bank and/or building society details
Details of your credit and/or debit card details
Details of your spouse/partner, dependants and other family members if we are instructed on a private client matter.
Death Certificate/ Marriage Certificate if we are instructed on a private client matter.
This website is not intended for children and we do not knowingly collect data relating to children.
It is important that the data you provide us with is correct and accurate. In the event that any personal data changes occur, during your relationship with us, please notify us at your earliest convenience.
How is your data collected
We will collect most personal data from you. We may also request it from third parties like for example Companies House or HM Land Registry. The data may be collected via our website; face to face; by email; telephone; fax; post; through other online web forms or from a third party with your consent.
How we use your data
Under data protection laws, we can only use your personal data if we have a good reason for doing so like for example:
to comply with our legal and regulatory obligations
for the performance of our contract with you or to take steps at your request before entering into a contract
for the promotion of public health and safety, the prevention and detection of crime and disorder and the apprehension and prosecution of offenders
for vital interests – the processing is necessary to protect someone’s life
for the establishment, exercise or defence of legal claims
for our legitimate interests or those of a third party
you have given consent
The purposes for which we will use your information are set out in the table below.
How we protect your data
It is our priority to ensure that the information you have provided is secure. In order to prevent unauthorised access we have suitable and electronic processes in place to protect your data.
The data you provide us with or that is provided about you may be subject to Legal Professional Privilege and is often sensitive and confidential.
Who we share the data with
We may share your data with trusted third parties who need the essential information in order to provide their services. This is usually only necessary in order to provide you with a legal service which you have requested from us.
Where is your data processed?
Your data is processed and stored within the European Economic area (EEA). If we need to share your data with a third party outside the EEA we will seek your consent before doing so.
We will not sell, distribute or lease your personal information with third parties unless we have your permission or are required by law to do so.
Your data will be stored with us for as long as it is necessary and for the purpose for which it was given to us.
The Solicitors Regulation Authority requires our firm to keep client files for a specified period of time, depending on the nature of the case. This protects and allows you to obtain information from that file or if you have nay queries after your case ends.
Your Legal Rights
These rights can be exercised free of charge in most cases and are as follows:
You have the right to withdraw your consent where we are processing personal data on the basis of your legitimate interest.
Right of Access to be provided with a copy of your personal data
Right to require us to delete your personal data – in certain circumstances
The right to object in certain situations to our continuing processing your data
The right to require us to correct any mistakes in your personal data
If you would like to exercise any of the above rights please contact our Data Compliance Officer on the details provided below.
Contact data controller
If you have any questions or concerns about the ways in which our firm will/is or has used your personal data, please contact the data controller Tanya Linton.
By post: 17 King Street, Watford, WD18 0BW
By email: email@example.com
By telephone: 01923 230 478
If you are unhappy with our response to a personal data question you may have, you have the right to lodge a complaint with Information Commissioner’s Office.
You can contact them on 03031231113 or visit their website www.ico.org.uk/concerns
This Policy was last updated in January 2021